Chapter 12 Part 8 sets out the provisions for members who are hospitalised overseas with a very serious or serious illness.

In the total workforce system, the following arrangements apply.

1. A member of the Permanent Forces may be described as a member in Service category 6 or 7.

2. A member of the Reserves is described as a member in Service Category 3, 4 or 5. A member of the Reserves rendering continuous full-time service is described as a Reserve member on SERVOP C.

3. A member of the Reserves who is rendering service which is not continuous full-time service, is described as a Reserve member on Reserve service.

Example 1: A member who is posted to Puckapunyal becomes seriously ill and is transferred to a hospital in Melbourne. The member's mother is identified and recorded on PMKeyS as the primary emergency contact. As the member's mother lives in Melbourne, support under this Division is not provided.

Example 2: A member is seriously injured and is hospitalised in their posting location. The member's partner lives with the member in the posting location, so support under this Division is not provided.

A parent of an member may include, but is not limited to, any of the following people.

1. A biological parent.

2. An adoptive parent.

3. A foster parent.

4. A step-parent.

The child may be non-resident family.

Example: The member has a child who lives with the member's former partner. The child has not been recognised as resident family for pay and conditions purposes as the child does not live with the member but may be non-resident family.

Note: A sustainable welfare management plan to assist the member is normally developed if the member requires any of the following beyond 21 consecutive days.

1. Long term specialist treatment.

2. Palliative care.

3. Long term rehabilitation as an inpatient.

Example: An approved visitor is three days into an approved seven day visit. The approved visitor needs to return home to attend a meeting. They then return to the member's location. This return trip may not be reimbursed.

Example: A member posted to Newcastle is injured while on training. Due to the seriousness of the injury the member is sent to a hospital in Sydney. The member's partner chooses to drive to Sydney. The time it would take to travel between Newcastle and Sydney is considered reasonable for the purposes of this Division.

Non-example: A member posted to Townsville is injured and is sent to hospital in Brisbane. The member's partner wishes to drive to Brisbane for the visit. The time it would take to travel between Townsville to Brisbane is not considered reasonable for the purposes of this Division.

Example: The closest hotel within the allowable cost is located 20km from the hospital where the member is located. There is a hotel 2km away from the hospital which is $25 a night over the allowable cost. The cost of transport to and from the hotel 20km away would be greater than the $25 a night extra payable at the closer hotel.

Non-example: The closest hotel within the allowable cost is located 10km away from the hospital where the member is located. There is a hotel 2km away from the hospital which is $150 a night over the allowable travel cost. The transport costs to and from the hotel 10km away would not exceed $150 a day so the cost of staying in the closer hotel is not reasonable.

Examples: Some circumstances beyond an approved visitor's control can include, but are not limited to, airline strikes, weather delays and sold out flights.