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14.4.10 Baggage benefits

14.4.11 Excess baggage

Guidance

Example: Wheelchairs.

Guidance

Example: A member's household items may be removed using sea-freight. Items can often take four to six weeks to arrive. It is reasonable for the member to carry additional baggage to allow for the extended period of arrival of their household items.

Guidance

Example: A member has 50 kg of baggage and is approved for payment of excess baggage. The carrier charges for baggage weighing more than 25 kg. The member is eligible for 20 kg of the cost of excess baggage. The member must pay the cost of the additional 5 kg.

Guidance

Example: A member has four suitcases and is approved for payment of excess baggage. The carrier charges for baggage exceeding two suitcases. The member is eligible for excess baggage for one of the additional suitcases. The member must pay for the other.

Guidance

Global shipping and supply chain disruptions could be caused by port closures, pandemic impacts, natural disasters or geopolitical conflict. Delays caused by seasonal peak periods such as December/January are not considered a global shipping and supply chain disruption.

Example: A member is returning from a posting in the USA and their partner and child are accompanying them. A global pandemic has caused disruption to global shipping. The usual timeframe for delivery of a removal to Australia of 3 or 4 months is now anticipated to be 6 months or more. The member may be approved for additional excess baggage to allow them and their family to carry additional necessities with them (or convert it to unaccompanied air freight) to assist them with settling in on return to Australia until their international removal is received.

Note: Carriage of excess baggage on the same flight as the traveller is subject to availability at the time of request.  Excess baggage may arrive separately to the traveller.

14.4.12 Unaccompanied baggage or air freight

Guidance

This means that the cost of accompanied baggage plus the cost of unaccompanied baggage, must not be more than the cost of 45 kg of accompanied baggage when subsection 14.4.11.2 applies and no more than 60 kg of accompanied baggage when subsection 14.4.11.2B applies.

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