Defence offers assistance to members and their families when they're eligible for a Defence paid move.
When Defence may pay for your move
Defence may pay for your move if you:
- buy a suitable home
- are posted to a new location for more than 6 months
- live in a home you get housing assistance for that's being renovated or repaired
- have a change in personal circumstances and need more bedrooms for your family
- have a relationship or marriage end and need to move out
- stop continuous full-time service (CFTS).
If you're posted to a seagoing ship or remote location, Defence may also pay for your family to move. They may also pay for your family's move to a family benefit location on compassionate grounds.
Organising your own removalist
If you plan on organising your own removalist, you should contact Toll Transitions before making any arrangements. There are limits to how much of the removal costs you can claim. If you organise your own removalist before contacting Toll, you may have to pay the full cost yourself.
When Defence won't pay for your move
Defence won't usually pay for your move if the reason for moving is within your control. This includes if you:
- decide to renovate your own home
- get evicted from a home you get housing assistance for.
In these circumstances you'll need to organise and pay for the move yourself.
Manage your move
If you're eligible for a Defence paid move because you have been posted, Toll Transitions can help manage your move. Toll usually contacts you once you get your posting order. Once Toll contacts you, you can create an Application for relocation (AFR).
If you need to move for another reason, you should contact Toll.
Moving assistance for you and your family
Toll uses information in your AFR to organise your moving allowances and benefits.